TIME FOR A REFRESH
As organizations transition back to working face-to-face – either full time or part time, it is a good time to assess our human skills. It is understandable if we are feeling a bit rusty in the communications department. Even though good communication skills are desperately needed during video calls, many people did not practice them. They were physically present on the call but frequently were checking email or doing other work on the side. With the camera off and only their