NEW YEAR – NEW NORMS
Lorrie Tietze
January 4, 2022
During my last trip of 2021, I experienced a breach of behavior norms. I was at the airport and standing in line to get cash from an ATM. A man was standing in front of the ATM pushing buttons on his cell phone. The ATM screen was blank and he wasn’t interacting with the ATM at all. I waited several minutes and then said, ‘Excuse me – are you finished with the ATM?’ He said, without looking up from his