Is your team driving you nuts? Do you ever feel like they are conspiring to purposefully mess with your head when you are trying to set a direction? Have you ever had the situation where you had to get a project team to agree, conceptually, with a project direction? Some of the team members will go along with the conversation – giving their input as you go. Others focus on the details of ‘how’ things will be done. If you are responsible for getting a consensus, and aren’t getting it – you may begin to get frustrated. You begin speaking louder or more slowly. At worst, you may begin to believe that the ‘how’ individuals are slow, or are stubborn and purposely trying to derail the decision. As a last resort, you may try explaining the situation again – ‘Remember everyone, the goal is not to design the entire process (the how), just agree on the general direction (the what).’