
PRODUCTIVE RELATIONSHIPS©
Managers are now expected to be psychologists too; handling a diverse range of communication challenges for which they were never trained. Managers today are asked to listen to highly emotional employees, resolve a constant barrage of conflicts, motivate a workforce with diverse values and expectations, and create teams out of groups who had only worked as individuals. Couple that with fewer rewards and punishments being available to most managers. Relationship is the key way work gets done now. PRODUCTIVE RELATIONSHIPS®